TOPIC: Token Concerns

<br />Ummmm...yeah, Jeff's right here.  When my parents (both over 75 years old) were sorting the 500 that they did, at one point my Dad said "Why do I have these 2 grey ones".  I thought Oh, crap....here we go......somewhere there's 2 bags w/out Platinums.  So, I just had him put the 2 "grey" ones into one bag and then explained that he's not supposed to mess with those, only replace duplicate "gold" chips.  I knew someone was going to end up with those bags, but I also wasn't going to ask them to reopen the entire box of 100 bags and find the one missing a plat.  I did open about 10 on the top and couldn't find it, so I figured it had happened some time ago.  <br /><br />Honestly, no matter how we do this, someone is going to get a bag that's either messed up in some way, or end up with an uneven distribution of the plats or some darned thing wrong.  <br /><br />We have someone now sorting the tokens, and I plan on working on them also, but seriously.......it's not a fun job.  I'm sorry for any mistakes, but we are human.  If you have a problem with a bag your receive or something with your order, please contact Jeff or I and give us the opportunity to fix it.<br />Lori<br />

<br /><br />Thanks Lori!  We appreciate everything that you are doing.  I wasn't complaining, only identifying some potential sorting issues.  But overall, I think you guys are doing a great job trying to make your customers happy!  Please keep up the good work!<br /><br />Thanks again!<br />-Douglas<br />